Conditions

Seller shall not warranty or cover any loss or damage that may have occurred as a result of misuse, neglect, or improper operating environment: including extreme heat or cold; repair or modification not done by a qualified repair technician that results in damage; power surges or other electrical damages including static electricity, liquid spill on any components; smoke; physical abuse including dropping or hitting; any act of God; incompatibilities with another vendor’s hardware or software; software setup or configuration problems.

To obtain warranty service, buyer shall notify seller in person or in writing that warranty service is requested. In order to refund or repair or to obtain telephone technical support, a proof of purchase must be provided. Proof of purchase is an invoice from the Seller.

All products returned for replacement or refund must be in original and undamaged packaging, including all manuals, cables, disks, etc., accompanied with original invoice, and in like-new condition. Buyer’s failure to provide original packaging may result in an additional restocking fee of 15% of part’s cost or loss of refund eligibility.

For All Parts

ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND EXCLUDED HEREFROM. IN NO EVENT SHALL SELLER BE LIABLE FOR LOSS OF USE OR FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES FOR PERSONAL INJURIES. THE FORGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER ANY CLAIM IS BASED ON PRINCIPLES OF CONTRACT, WARRANTY, OR NEGLIGENCE OR OTHER TORT, BREATH OF ANY STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE OR OTHERWISE. NOTHING HEREIN SHALL BE CONSTRUED AS SELLER ADOPTING ANY MANUFACTURER WARRANTY.

Return, Exchange, and Refund Policy

1. Parts designated as “Special Orders” are not returnable and non refundable.

2. All sales are final after 7 days for cpu’s, memory, printers, retail packaged video cards, motherboards, hard drives, cd-recordables, and scanners. All software sales are final. All sales are final after 7 days on all other items.

3. A restocking fee of 15% on all parts will be charged on all returns including computer systems.

4. Exchange Policy – During the stated period of time, a replacement will be provided on any part that is found to be defective with the same or equivalent part.

a. Seven (7) days – processors, memory, video cards, sound cards, motherboards

b. Thirty (30) days – hard drives, cd-recordable drives, cd drives, floppy drives, I/O cards, network cards, keyboards, mice, cases, speakers

5. Refunds over $50.00 shall be issued by check within 10 (10) days from the date the system or product is returned. Purchases made by check will be refunded 10 business days after the purchase date via mail check. Returns must have been made within the above time frames.

6. Charges for labor, service, deposits on orders, insurance, and shipping are not refundable.

7. All returns and exchanges must have original receipt.

8. No refunds on any Davison Computer System deposit or Dell computer order

9. No refunds on any Website deposits.

10. No refunds on Block Hours.

Shipping and Delivery Policy

1. All Davison Computers Systems (notebooks/desktops/etc.) are subject to a 10 day build time. This 10 days is used to build the computer and configure it to your needs.

2. Free In-Home Installation only applies to Genesee and Lapeer County residents. Additional restrictions may apply.

3. Delivery of all Davison Computers, Inc. products will be shipped within a reasonable amount of time. Systems (notebooks/desktops) will be shipped within 72 hours of the estimated 10 day build time. Parts will be shipped within 72 hours of the estimated 3 day grace period. Additional restrictions may apply. Special conditions such as weather may cause delays in shipment.